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    posted a message on Missing coplimentary curse premium subscription.

    We've got some gremlins in the system so to speak with Premium. In some cases it's not being applied properly, in others it's there but just isn't showing up.

     

    Just letting you guys know that we are aware and the gremlins will be conquered as soon as the developers and crew get back into the office from the holidays/vacations!

    Posted in: WoW Sites Feedback
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    posted a message on Problems with how information is provided for Rejected files

    Some good points - I actually really like the idea of putting the rejection reasons on the file page. Once everyone gets back in from the holiday/vacation sprees we'll circle around and start knocking out some of the issues.

     

    I'll put this list on the potential features and we'll figure out if it's something we can do.

    Posted in: WoW Sites Feedback
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    posted a message on Are you guys still manually approving files?

    We're still manually approving files, yes. We're working on getting our schedules rotated around for better coverage - we try to keep the wait times low during our available hours, but unfortunately things still get a bit busy from time to time.

     

     

     

    As for the localization, it's likely that our CDN is caching the file before it gets processed, which is why when you download it from your backend, you're not seeing the localization file.

     

    I'll ask to see if this is the case, but checking the file from our end, it all looks good - this would be the file served to users. If it is being cached, this shouldn't affect any other users aside from you.

    Posted in: WoW Sites Feedback
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